Reject My Porsche

       Google rating 
  4.8

Home » Automotive Law » Reject a Car on Finance » Reject My Porsche

If your Porsche has developed persistent or serious faults, you are protected under UK consumer law and may have the right to reject the vehicle and recover your money. At Stormcatcher Law, we specialise in Porsche rejection claims and have a strong record of achieving positive outcomes for clients across the country. Our legal team understands the unique challenges Porsche owners face and knows how to build a strong case that delivers results.

Specialist Legal Support for Porsche Complaints

Porsche is synonymous with performance, precision, and luxury, but when reliability issues appear, the experience can be frustrating and financially draining. Porsche rejection claims are complex because of the brand’s engineering sophistication, advanced technology, and the high cost of parts and labour.

We regularly handle cases involving recurring mechanical and electronic problems in models such as the Macan, Cayenne, 911, Panamera, and Taycan. These issues often require specialist diagnosis and can result in lengthy repair times or repeated dealership visits.

When the car is financed, matters become even more complicated, as both the dealer and the finance provider share legal responsibility for ensuring the vehicle meets the required standards of quality. Our expert legal team knows how to navigate these layers, ensuring your rights are protected at every stage. We represent clients who have purchased their vehicles from official Porsche Centres or independent dealers, whether bought outright, on PCP, hire purchase, or lease. Whether your Porsche developed issues shortly after purchase or after multiple failed repair attempts, we can help you explore your legal options.

Your Legal Rights and Grounds for Rejection

Under the Consumer Rights Act 2015, any vehicle sold in the UK must be of satisfactory quality, fit for its intended purpose, and as described by the seller. When you purchase a Porsche, you’re paying for a premium, high-performance vehicle that should deliver exceptional standards of reliability and finish.

If a significant fault appears within the first 30 days of purchase, you have the immediate right to reject a car and receive a full refund. If the fault develops after 30 days but within six months, the law presumes it existed at the time of sale unless the dealer can prove otherwise.

After six months, rejection is still possible, but you then need to show that the fault was present or developing when the car was sold. Faults that seriously affect safety, performance, or value, particularly where repairs have failed or costs are disproportionate, provide solid grounds for rejection.

For vehicles purchased on finance, your claim is made to the finance company, as they are legally the supplier of the goods. If your claim succeeds, the finance agreement will be unwound, requiring the finance provider to refund your deposit and all payments made while you return the vehicle. You also benefit from protection under the Consumer Protection from Unfair Trading Regulations 2008, which prohibit misleading or unfair sales practices.

What Our Customers Are Saying

      EXCELLENT  
   Based on 303 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Lorraine Ballantine 
 September 8, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional Support During the Most Stressful Consumer Dispute I Have Ever Faced There are very few occasions in life when you genuinely feel that someone has stood beside you through a difficult situation and helped you achieve the right outcome. My experience with Philip Harmer and Antonia at Stormcatcher Law was one of those occasions. I approached Stormcatcher after what had already become an exhausting and highly stressful dispute involving a faulty £82,850 motorhome with a Dealer based in Cannock. By that point, I had spent months dealing with repeated faults, unsuccessful repair attempts, cancelled trips, endless correspondence and increasing frustration. What should have been an exciting purchase had turned into one of the most draining experiences I have ever faced as a consumer. From ourfirst conversation, Philip gave me something I had been missing for a very long time: confidence that somebody was actually listening, understood the situation and had a clear plan for how to deal with it. Throughout the dispute, Philip and Antonia were professional, patient, supportive and wonderfully persistent. No matter how many setbacks occurred, they remained calm and focused. When I felt frustrated, they remained measured. When deadlines were missed and arrangements failed, they kept moving the matter forward. When the process became emotionally draining, they gave me confidence that I was not fighting the battle alone. What impressed me most was the balance they struck between legal expertise and genuine human support. I was never made to feel like just another file. The advice was always clear, practical and honest. Expectations were managed properly and communication was excellent throughout. By the time Stormcatcher became involved, the dispute had generated a huge amount of evidence, correspondence and history. Philip took the time to understand every aspect of it and never lost sight of the key objective: achieving the right outcome. After months of resistance, delays, missed commitments and legal arguments, Stormcatcher ultimately secured repayment of the full £82,850 purchase price and brought a dispute that had lasted almost a year to a successful conclusion. The financial result was obviously important, but what meant even more to me was the sense of relief that came from finally bringing the matter to an end. After living with the stress of the dispute for so long, I cannot adequately describe how grateful I was to have someone in my corner who was prepared to keep going until it was resolved. I would like to personally thank Philip Harmer and Antonia at Stormcatcher Law for their hard work, professionalism, patience and determination. If you are facing a difficult consumer dispute and need solicitors who genuinely care about achieving the right outcome for their client, I would recommend Stormcatcher Law without hesitation. I am incredibly grateful for everything they did for me. They helped me bring a very difficult chapter to a close, and that is something I will never forget. Thank you, Philip and Antonia.
  
 
     Posted on Google  
   
   Dale Tierney 
 September 6, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I first spoke to Phil when I was a couple days out from submitting to court, and thankfully I did. Although I possibly could have still won he pointed out a few issues and told me to take the case forward in a different direction a stronger direction (alot stronger) than it originally was. With his and Antonia's advice along the way the case seemed to grow from strength to strength. After months had gone by, I won my case and I am fully paid up. your reassurance and guidance helped me get to this position so thank you. Highly recommend.
  
 
     Posted on Google  
   
   Emma Nott-Macaire 
 August 26, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I’ve been dealing with a very stressful and complicated situation with my car and Antonia has been incredibly helpful today. She has been completely transparent, honest and incredibly knowledgeable. She has taken the time to understand the situation, clearly explain my options and give me practical guidance on the next steps, without making me feel pressured or trying to sell me anything. Antonia has been so generous with her time and advice and when you’re already dealing with a stressful and expensive situation, having someone who is genuinely willing to help and give straightforward, impartial advice makes such a difference. Thank you so much, Antonia, for all your help and support so far. It has made a difficult situation feel much more manageable. I would absolutely recommend Stormcatcher Law to anyone who needs honest, knowledgeable and genuinely helpful advice.
  
 
     Posted on Google  
   
   Susan 
 August 14, 2026
 
 
 Trustindex verifies that the original source of the review is Google. If your vehicle is not as described or not fit for purpose then I highly recommend you contact Stormcatcher Law. Fees are transparent from the outset (not high) and the service is professional. The initial video call with Philip for a fixed fee was worth its weight in gold to us. For some people I can see that this is all they need. The no-win no-fee alternative company would have cost us thousands more in fees and they don’t have the motivation to get anything more than a basic settlement. Philip must be one of the most experienced people in the field of automotive consumer law. If he thinks you have a case, he uses his clearly extensive knowledge to produce an argument that a dealer will ultimately find impossible to ignore. In our case (against a large motorhome dealer in Newark), Philip wrote numerous letters to the dealer detailing the legal precedents supporting the rejection of our motorhome. We bought our motorhome new in 2025 and the engine failed (oil pump failure) at more than the 6 month window meaning the burden of proof that the fault was existing at time of sale lay with us. As Fiat had agreed the fault was covered by the warranty AND that the repair had not been carried out in ‘a timely manner and without significant inconvenience’ Philip was able to construct a solid legal argument as to why we were entitled to reject the motorhome under the consumer rights act and receive a refund. The motorhome dealer refused to accept our legal grounds for rejection for a number of months but Philip pursued them confidently and consistently ultimately winning for us without the need to actually go before a judge. Even when the initial offer came in, Philip was confident we could achieve more for pecuniary losses and compensation -  He doesn’t give up easily. However he respected and supported our decision to take the money and run! Philip was clear to us at the outset that he cannot represent clients in court but I get the impression most of his cases are resolved outside of court. We initially thought our only hope was the Motor Industry Ombudsman but now think they gave us lazy advice and this process would likely take months/years longer to resolve. The legal cover with our motorhome insurance policy couldn’t work out if we had a case or not! This situation had been incredibly stressful for us and had gone on for months before Philip quite literally took the load off us - we cannot thank Philip and Antonia enough. Prior to us engaging Stormcatcher, there was no hope of achieving any resolution.  In desperation we had even written a begging letter to ask the dealer to make us an offer to take the broken motorhome off our hands but they declined.  Of course the sum we ultimately got was far in excess of what we would have accepted at that point had it been offered. At point of settlement we were towards one year after breakdown and the vehicle is still not repaired due to lack of parts. Our vehicle was based on a Fiat Ducato. It is difficult to convey the gratitude we feel towards Stormcatcher Law. They genuinely seemed to care and wanted us to win. They are absolutely not a faceless legal firm.
  
 
     Posted on Google  
   
   G9 
 August 7, 2026
 
 
 Trustindex verifies that the original source of the review is Google. After watching some of Phil's videos on youtube I started the frustrating and downright pisstake that is trying to get a finance unwound on a faulty car. Whilst I have not yet solved this issue, the advice given in the videos was very helpful in getting the process started. I then called in to stormcatcher to get some further advice as I had hit a brick wall with the finance company. Phil took time out to speak with me personally and was very sympathetic, assuring and gave very helpful succinct advice for going forward. Such a kind hearted person. Its not often you find a company with such kind and helpful staff that actually know what they're talking about too! If you need help with car finance issues don't hesitate to contact them. Thanks again Phil, what a godsend.
  
 
     Posted on Google  
   
   Emily White (Emily Lily) 
 July 30, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I had to call for some advice regarding the Consumer Rights Act, and I honestly couldn’t have asked for a better experience. I had the pleasure of speaking with Antonia, who was incredibly kind, patient, and understanding. As a new mum with a serious case of “baby brain,” I wasn’t explaining everything as clearly as I would have liked, but she never made me feel rushed or silly. She took the time to listen, understood my situation completely, and explained everything in a way that was easy to understand. It’s rare to come across someone who is not only knowledgeable but also genuinely compassionate. Antonia was an absolute credit to the firm, and her warmth made what was a stressful situation so much easier to navigate. I would highly recommend this firm to anyone looking for professional legal advice with a truly human touch. Thank you again, Antonia!
  
 
     Posted on Google  
   
   Hawton House 
 July 26, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Antonia and Philip were amazing in helping me deal with my legal issues. I came to them with quite a complex situation regarding Car Finance and my Consumer rights and dealing with my insurance company. They went above and beyond to help me and Philip took the time to explain to me what was happening and why, explaining the process and making sure I understood what needed to be done. I feel like they took the time to understand me and my situation and genuinely wanted to help. My experience was filled with humility, understanding and every thing I was told would be done, was done in a timely manner, I was kept updated throughout the process. I could not recommend Stormcatcher enough!
  
 
     Posted on Google  
   
   Lorna Starr 
 July 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. My son and I are having a nightmare with a second hand dealer in the Uxbridge area. After less than a month and following an inspection it turns out that the Audi A3 we brought need either an engine rebuild or a new engine. We decided to reject the car only to be told that the dealer was not going to accept our rejection for various reasons not least because they believe we tampered with the engine! Apparently Service is tampering as is having the car inspected to work out why it burning oil at a rate of knots! Spoke to Antonia who was very reassuring and offered advice without any hard sell. Hoping the dealer will see sense before we have to go via small claims
  
 
 
  
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

View our Reviews on Google

Common Audi Faults

Our experience in Porsche rejection claims has highlighted several recurring technical issues across different models and generations.

Engine and Performance Issues:

Some Porsche owners report excessive oil consumption, coolant leaks, timing chain tensioner faults, and misfires, particularly on higher-performance engines. Early engine wear and turbocharger failures have also been reported in certain models.

Transmission Problems:

Automatic and PDK dual-clutch transmissions have generated numerous complaints, including hesitation, harsh shifts, gear slippage, and total gearbox failure. These problems can severely affect drivability and may justify rejection where repairs prove unsuccessful.

Electrical and Infotainment Faults:

The PCM (Porsche Communication Management) system is a common source of frustration, with reports of screen freezing, connectivity issues, and software failures. Problems with parking sensors, reversing cameras, and driver assistance systems are also frequent, particularly in newer models.

EV and Hybrid Issues:

In Taycan and hybrid models, battery management faults, charging failures, and range inconsistencies have been widely reported. These issues can significantly undermine vehicle usability and may constitute grounds for rejection.

Other Defects:

Suspension knocks, premature brake wear, air suspension leaks, and interior rattles are also common concerns. Given the premium positioning of Porsche vehicles, even cosmetic defects such as peeling paint or leather quality issues can be relevant to a rejection claim when expectations of quality aren’t met.

Call for First Free Advice

Message Call: 0333 700 7676 Email

How the Process Works

We begin with a comprehensive assessment of your case, reviewing your vehicle details, repair history, and evidence of faults. Once instructed, we’ll issue a formal rejection notice on your behalf, setting out the legal basis for the claim and explaining how the issues breach the Consumer Rights Act.

In some cases, we may arrange an independent inspection by a qualified automotive engineer experienced in Porsche vehicles. This expert evidence can strengthen your case and help resolve disputes quickly.

Many claims are settled through negotiation with the dealer or finance company, but if required, we can escalate your case to the Financial Ombudsman Service (for finance claims) or the County Court for direct dealer disputes.

Supporting documents are typically required, such as your purchase or finance agreement, service history, diagnostic reports, MOT records, repair invoices, photographs or videos of faults, and correspondence with the dealer.

Straightforward claims can be resolved within weeks, while more contested cases may take several months. A successful rejection will typically entitle you to a full refund of the purchase price or all finance payments, including deposit, interest, and fees. You may also recover reasonable costs for repairs, diagnostics, or temporary transport. Where dealers argue for deductions for vehicle use, we robustly challenge excessive amounts, especially when evidence shows the defects were present from the outset.

Why choose Stormcatcher Law?

At Stormcatcher Law, we specialise in automotive law including rejection and finance dispute resolution, combining expert legal knowledge with technical understanding of performance and luxury vehicles. Our experience handling Porsche rejection cases means we know how to overcome the resistance often faced from prestige dealerships and finance providers.

We’ve achieved successful outcomes for clients across a wide range of models, securing refunds, unwound finance agreements, and compensation for associated losses.

We provide a transparent, results-driven service, keeping you informed every step of the way. With our specialist knowledge of both consumer law and the technical issues that affect Porsche vehicles, you can be confident your claim is in expert hands.

Contact Stormcatcher Law today to discuss your Porsche rejection claim and let us help you recover the refund or finance resolution you’re entitled to.

About Philip Harmer

Philip studied consumer finance during his master’s degree and led the Finance and Insurance division for Mercedes-Benz Retail Group. His deep understanding of compliance processes, combined with Stormcatcher’s FCA authorisation, allows him to advise on HP, PCP, and insurance mis-selling with authority. He has acted against most major finance providers and is known for securing strong outcomes in complex finance disputes.

He regularly advises on car finance complaints, finance-related vehicle defects, and ombudsman referrals.

Contact Stormcatcher for First Free Advice

Message Call: 0333 700 7676 Email

Not ready to get in touch?

Read our Client Success Stories