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What is the short-term right to reject? The short-term right to reject is a statutory remedy under Section 20 of the Consumer Rights Act 2015. It gives consumers the right to reject goods that do not conform to contract within 30 days of purchase and receive a full refund. Importantly,…
Can you cancel finance because the car is faulty? Yes - but it depends on the circumstances. Cancelling a finance…
When a repair is no longer an option Not every car fault can be fixed. There are situations - a…
The short answer Yes - but it becomes significantly harder. Once six months have passed since you took delivery of…
Rejecting a new car: stronger rights, higher expectations The standards applied to a brand-new car are the highest in consumer…
Verbally telling a dealer you want to reject your car is not enough. To exercise your statutory rights under the…
When you buy a car through finance, you have rights under two pieces of legislation working together: the Consumer Rights…
An engine failure is one of the most serious faults a car can develop. On a Personal Contract Purchase agreement,…
A common question among car buying consumers is, “Why do car finance companies decline to uphold complaints?” Many such complaints…