I unfortunately had to take a garage to court due to a faulty car I bought and needed assistance. Philip Harmer took on the case and offered an exceptional amount of legal and mechanical knowledge as well as having a fantastic straight talking and patient manner. His friendly approach and support throughout the process has really been fantastic, there aren't many of the good guys like Philip left but having him on my side offered an enormous relief and it was always a pleasure talking to him. Many thanks to the support and guidance he has offered, it is greatly appreciated.

  I called Phil for the first time about 2 weeks ago now, when I was in the first throws of what I can only describe a nightmare situation (for me) regarding a vehicle I'd bought. The vehicle had various mechanical issues and I was not getting any communication from the dealer to resolve them. Phil listened to my hysteria and although firm in his approach, he guided me to rationalise the situation. He filtered through my emotions to gather the facts and advised me on the steps I needed to take to create the evidence I needed to move forward. Phil took the time to speak with me every few days to advise me further and he maintained a firm but empathic nature which I really appreciated. I felt so safe in his knowledge of the law and of his extensive experience of this type of behaviour from a (dodgy) dealer. I'm not clear of the issue with the dealer entirely (yet) but it's looking like I'll get there soon and I honestly believe it's all down to his guidance. He told me what I should and should not be saying to the dealer to get a positive outcome. I know I'd have focused on other things if I was without his advice and the outcome could have been totally different. He really knows his stuff. Phil provides an incredible free advice service and from the outset he maintained that he didn't want to discuss having to represent me and go to court, which would cost me both financially and emotionally.That was a last resort as far as he was concerned. After a proper rubbish experience with this dealer and vehicle, finding Phil has been a beautiful reminder that there are still some amazing human beings in this world who are willing to help without wanting anything in return. Thanks Phil, for everything so far. I'll let you know when it's all over. Davina.

  They have been very helpful. Saved me from a huge loss in car dealings. Very grateful. Will definitely recommend. Siza